Just had a prank call.
"Do mental people call this number?"
"What do you mean by 'mental people'?"
"Do people with mental disorders call here?"
"Yes, some of the people who call have mental disorders."
"Well, how do they dial the number? (laughter)"

(click)

This just verifies for me that we have more work to do. I'm trying to not get angry about it because that won't help anything or anybody. Stupid kids.